Cancelltion & Refund policy

we will accept any cancellation as long as 4 hours notice is provided. There will be a 10% administration/transaction charge per journey. All cancellations must be made via email and you will receive a confirmation from us. If you do not receive an email from Travelers-taxi.com confirming the cancellation, then we have not received it. In this case please call our hotline or drop off a text at +44 7947800972. Refunds will not be issued in the following circumstances.
  • No refund is made if the passenger does not show up for pre-paid journeys.
  • No refund is made for cancellation of a booking with less than 4 hours notice provided or afterward.
  • All other circumstances where a refund may be possible should be addressed directly to Email: bookings@travelers-taxi.com customer services hotline number +4479447800972 (text only )